Chat & Voice in Harmony

In today’s fast-paced world, convenience is king—and guests expect seamless support wherever they are, whether browsing exhibits at a museum, waiting for a table at a café, or planning a family day at the zoo. Enter Turno: an AI-powered chat and voice assistant that lives in the channels your visitors already use. No bulky kiosks or extra hardware required. Instead, Turno integrates directly into your website chat widget, mobile app, and phone lines—ready to answer questions, guide bookings, and offer personalized recommendations 24/7.

Streamlining Guest Interactions
Turno becomes your digital front desk across two powerful modalities:

1. Chat Assistant

   • Instant FAQ Resolution: Guests receive immediate answers to common queries—operating hours, exhibit highlights, menu items, accessibility options—without ever waiting in line.

   • Proactive Engagement: Intelligent triggers invite visitors to chat when they linger on booking pages or exhibition details, turning curiosity into conversions.

2. Voice Assistant

   • Hands-Free Guidance: From on-site voice devices in restaurants to your existing phone system, Turno’s voice AI answers calls, provides spoken directions, and handles reservation requests.

   • Natural Conversation: Advanced speech recognition and context retention let Turno understand multi-step questions (“Do you have gluten-free options, and can you reserve a table for four at 7pm?”) with ease.

Benefits That Speak Volumes

• 24/7 Availability: Capture late-night inquiries and secure bookings outside of business hours.

• Reduced Workload: Offload up to 40% of basic inquiries, freeing your staff for high-touch interactions.

• Consistent Experience: Every chat or call follows brand voice guidelines, ensuring professionalism and accuracy.

Success Stories

• A popular aquarium saw a 25% increase in online ticket conversions when Turno’s chat prompts guided visitors through group and family package options.

• A boutique restaurant chain cut average call wait times from two minutes to under 10 seconds, boosting reservation completion rates by 18%.

• A historical museum implemented Turno voice on their phone lines, reducing missed inquiries by 35% and uncovering new interest in behind-the-scenes tours.

Next Steps
Ready to bring chat and voice AI together for an unforgettable guest journey? Contact Turno today for a demo and discover how seamless integration—without new hardware—can transform engagement and revenue.